Welcome to ZEmed+. We value your trust and are committed to protecting your personal and medical data. This Privacy Policy explains how we collect, use, and safeguard your information across both the Patient and Doctor applications.
We collect your name, mobile number, age, gender, location data, and any medical records, symptoms, or prescriptions you upload to the platform.
We collect your name, professional qualifications, medical council registration numbers, clinic/hospital details, photos, and identity proofs for onboarding and verification.
We access your device's location to find nearby doctors, clinics, or hospitals and to calculate accurate arrival times for our "Zero Waiting" system.
Any medical history or health records uploaded by patients are strictly encrypted and visible only to the specific doctor you book an appointment with.
We do not sell, trade, or share your sensitive medical or personal information with any third-party marketing agencies.
Users retain full control over their data. If you choose to delete your account, all personal profile data and uploaded documents will be permanently wiped from our secure servers within 30 days of the request.
ZEmed+ does not knowingly collect data from individuals below 18 years of age. Users below 18 should use the platform only under parent/guardian supervision.
